FAQS

PRODUCTS

Are your products made-to-order and what quality can I expect?

Yes — every item is custom-made once you place your order, using high-quality materials and print methods to ensure vibrant, long-lasting results. While each design is crafted just for you, our rigorous quality checks and sample testing mean you can feel confident it’s made with care.

Do you offer size or style recommendations?

Absolutely. If you have questions about fit, colors, or materials, email us before ordering so we can help you choose the right item.

Will my product look exactly like the photos?

We aim for accuracy, but small color variations may occur due to monitor differences and the printing process.

SHIPPING

How long will my order take to arrive?

Processing typically takes 2–7 business days, followed by 3–10 business days for U.S. delivery. International orders may take 7–21 business days.

My order hasn’t arrived. What should I do?

First, check your tracking link to see the latest update. If it shows “delivered” but you haven’t received it, check with your local carrier or neighbors. If you still can’t locate it, email us at anchoredstrengthco@gmail.com so we can help investigate. For full details, please visit ourShipping Policypage.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey. For more details on tracking and delivery, please visit our Shipping Policy page.

RETURNS

Do you offer refunds or exchanges?

We do not offer cash refunds or direct exchanges. All eligible returns are issued as store credit within 10 days of delivery. If you’d like a different size or style, please return your item for store credit and place a new order. For full eligibility requirements, please visit our Return Policy page.

How do I start a return?

Email anchoredstrengthco@gmail.com with your order number in the email subject line and the reason for return in the message. Wait for approval before sending anything back. For full instructions, please visit our Return Policy page.